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Raving Fans: A Revolutionary Approach To Customer Service
Ken Blanchard, Sheldon Bowles
William Morrow
William Morrow
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." ...
List Price: $21.95
Our Price:
$7.34
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Valuation: Measuring and Managing the Value of Companies, Fourth Edition
McKinsey & Company Inc., Tim Koller, Marc Goedhart, David Wessels
Wiley
Wiley
Hailed by financial professionals worldwide as the single best guide of its kind, Valuation , Fourth Edition with CD-ROM combines is thoroughly revised and expanded to reflect business conditions in today’s volatile global economy. Valuation...
List Price: $85.00
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$46.51
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Banker To The Poor: Micro-Lending and the Battle Against World Poverty
Muhammad Yunus
PublicAffairs
PublicAffairs
It began with a simple $27 loan. After witnessing the cycle of poverty that kept many poor women enslaved to high-interest loan sharks in Bangladesh, Dr. Muhammad Yunus lent money to 42 women so they could purchase bamboo to make and sell stools. In...
List Price: $15.00
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$7.22
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Dangerous Business: The Risks of Globalization for America
Pat Choate
Knopf
Knopf
From one of the most respected and vigorous economic thinkers in Washington, a wake-up call about the perils of unfettered globalization. In this impassioned, prescient book, Pat Choate shows us that while increased worldwide economic integration...
List Price: $25.95
Our Price:
$11.49
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