The item is great, but . . . . .
The item was duly shipped and exactly as advertised. I am happy with it.
However, the warranty card was not endorsed by Amazon, leaving me with the possibility that Movado's 2-year warranty would not be available to me. Since Amazon's 30-day return policy was exhausted by the shipment's transit time, it appears that I am now be without any warranty whatsoever.
So I sent a query to Amazon almost one week ago - and to date have had no response or acknowledgment. This is making me kind of nervous. I have done quite a bit of business with Amazon, and have developed a measure of confidence in the company - a factor in making this most recent $300 purchase - the largest yet.
The possibility that Amazon may be playing the same "try and find me" game that is true of many online vendors is scary, to say the least. And if true would certainly make me think twice about future purchases from their website, regardless of the value of the item. Even eBay facilitates communication between buyer and seller, something I presumed would be equally true of Amazon. Was I in error?
I truly hope the fears I have expressed are groundless and that this coming week will bring a response and some assurance about the warranty.
When (and if!!!) this happens I will be pleased to post a follow-up comment.
And I just had another scary thought . . will this review be processed by a computer with no programmed interest in Amazon's role - even when Amazon is the seller? Well, we'll see.
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