What a Joy!
This hose reel brings the joy back to watering.Set up is easy and using it takes the drudgery out rewinding by hand and saves alot of time.Your hose is never twisted and tangled. I currently own three.Can't live without one now.

no more cranking
one does have to guide it in a little bit if a lot of hose is out, and needs room for the water run off

Water Powered Retractable Garden Hose Reel
Great product at a great price! Prior to purchasing the Water Powered Garden Hose Reel, my wife struggled every time she tried to use our outdoor hose. Now, with a simple shift in the retract lever, the hose rewinds itself effortlessly. Since the Water Powered Garden Hose Reel is rather light, a tip on its use is to sit on the box during the retract cycle. This stops the box from shifting during retraction of the hose. We catch the water expelled during the retract cycle into a 5 gal. bucket & use it to water potted plants outside the house. All-in-all we couldn't be happier with the product!

Stops working after one year
This item delivers as promised with few minor glitches. My units have both leaked a bit, and the initial connection is somewhat difficult. Yes the hose is neatly re-wound, but both of my carefully stored units do not work well this year. They both require assistance to rewind, yes you must open the lid and assist with a tug on the wheel every one to two turns. That is not to much fun especially if the sharp edges on the wheel cut your fingers. Anyway if you check with the manufacturer, even though their phone states they are closed during their stated business hours you can leave a e-mail message and order parts (if you know what you need) on their website at www.no-crank.com.
Good Luck!

Satisfied Customer
Received the hose reel and found it to be as advertised. Started working imediately. I have a large 75' hose.