Good Product
I was very pleased with the service and fast shipping I received for this product. Overall about as I expected, nice and portable cools the room well I have a 23 x 25 foot room, the only detail is the auto cool button doesn't work that well, better on just cool, the compressor kicks on faster and cools the room better. I would definately recommed this product.

STAY AWAY from AMCOR and Their Products.
The Unit is JUNK. The customer service is THE PITS.

When the AC works, the unit is LOUD but cools as advertised.

But my unit (as did apparently several other customers' units) failed (the compressor) before it reached 40 hours of usage. When I called AMCOR for a warranty replacement I got a customer service voice recording saying someone would call me back within three business days. And that's exactly how long they took to call me back to see what was wrong. What?!

Then, they charged me a hundred bucks for shipping. Junk product with poor customer service and ridiculous warranty terms = AVOID AMCOR.

GLAD I MADE THIS PURCHASE
Although I have central air, I could not get the MBR on the third floor cool. I purchased this portable so that I wouldn't have to pick up a 300 pound machine and hope I didn't drop it out the window. The unit is great. It takes up very little space and rolls around easily on pre-installed casters. The venting system takes up about 6 inches of window height and can be installed with your window screens still in place. You can even open your window to take advantage of cooler weather without disconnecting the unit. Now that the season is over, it took 1 minute to remove from the window and roll it into the closet.

I love the convenience of the unit but the one thing I don't like is how the thermostat works. When the air gets within about 4 degrees of the temperature you set on the thermostat, the unit slows down and you never really get to the desired temperature. To really get the temperature down to what you want it to be, you have to take it off "auto". This makes the AC cool continuously and the room gets too cold. Then you have to make manual adjustments again. Okay unless you are trying to sleep. The instructions for the AC are sparce--very frustrating!

All in all though, I'm glad I bought it.

if this is quiet I'd hate to hear the loud ones.
This unit worked great the first day, the next few the condenser wouldn't turn on despite setting it for a low temp. Today it is working again, but it is 98 outside & very humid so any cooling feels good. The description says it is quiet. It is like the old A/C wall units in cheap hotels, not quiet at all, even with the fan on low. I'm keeping it because I have health issues with the heat and must have A/C. The window vent is awkward, I had to cut styrofoam to get it to fit and stay in the window, I had to use tape and I hated to put it on the window frame. I'm giving it a 3 of 5 because it is portable, better than having to have multiple window units.

Not working after 5 minuntes of running
I bought this unit for my husband's birthday for the garage. After 5 minutes it blows just warm air. Now to send it back for a refund we need to pay the shipping and the company Air & Water Inc. takes 15% for "restocking fee". What a bad idea to give this as a gift.